Frequently Asked Questions
Everything you need to know about shopping with Karl Lagerfeld Paris.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of the delivery date.
How can I track my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Do you offer international shipping?
Currently, Karl Lagerfeld Paris ships to addresses within the United States and Canada. Please check our shipping page for specific regional details.
How do I determine my size in Karl Lagerfeld Paris apparel?
Each product page features a detailed 'Size Guide' to help you find your perfect fit based on body measurements and international size conversions.
What payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Klarna for interest-free installments.
Are the products sold online the same as in-store?
While we strive for consistency, some exclusive items may be available only online or in select boutique locations.